In today’s article, we will go over how to fix stuck in a Download Mode issue on the Nokia Android phone. Though this is not a common issue, some users have reported this issue. It usually happens when restarting the phone after installing a software OTA update. Here is how to fix the stuck at download mode issue on Nokia phone.
The easiest fix for stuck at Download Mode issue, that any level users can perform on their Nokia phone, is force reboot. Most issues of Android smartphones will fix with a force reboot. On your Nokia phone, press and hold Volume Up + Power buttons together for few seconds. The phone will reboot and should start normally.
Sometimes, a force reboot may not fix the download mode issue on Nokia phones. The best method to fix the particular issue on the phone is re-flashing the firmware manually (check this guide). Before delve into that, you may try the below method, which may fix the issue for most users.
If you can change the active slot to the inactive one on your Nokia phone, most probably will fix the issue, but this method won’t work on all phones.
Nokia Phones that Support Slot Change:
In Nokia phones you can’t change the active slot on all models. Nokia 8.1, Nokia 9 PureView, etc. will not allow slot change, but it will work with Nokia 6.1, Nokia 6.1 Plus, Nokia 7 Plus, Nokia 7.1 and others.
How to Fix Stuck at Download Mode on Nokia Phone?
Note: This guide requires some technical expertise. Users should have knowledge on ADB, USB debugging and other Android technical aspects. Do NOT proceed, if you do not know what you are doing! Backup all important data before proceeding the guide.
Requirements: Nokia USB drivers installed on your computer and ADB and Fastboot driver setup (refer this guide) on your computer.
1. Connect you phone to your computer using a USB cable
2. Go to where ADB is installed and open a command window from there.
3. Type the below command to check your Nokia phone’s current/active slot (a/b):
fastboot getvar current-slot
4. Now, change the active slot to inactive slot by executing the below command.
– For example, if the active slot is a, then run the following command:
– If the active slot is b, then run the following command:
Note: If you see a “_” before the slot name, modify the command accordingly. For example,
5. Finally run the below command to reboot your phone:
You will see the following message on your phone screen: “Can’t load Android system. Your data may be corrupt… If you continue to get this message, you may need to perform a factory data reset and erase all user data stored on the device”
Select “Factory data reset” using Volume keys and then press the Power button. In the next screen, select “Yes” to confirm the wipe. Your phone will restart after the process completes.
If the above two methods does not help you, then better contact the Nokia care for service. Alternatively, you can download and install the firmware manually. Check this guide for reference.