Avast antivirus is one of the most popular free security software for Windows and Linux that gives a bunch of system protection ranging from antivirus, anti-spyware, intrusion prevention, rootkit, email and messenger scanning, etc.

The Mail Shield in the latest release of Avast 5.x may not scan some incoming and or outgoing e-mails. This is because Avast scans emails only if the encryption is turned off in the mail client like Outlook or Thunderbird.
If encryption required your e-mail accounts needs to be configured in the Mail Shield to establish a secure connection with the mail server. Here is how to configure it.

Run Avast and click ‘REAL-TIME SHIELDS’ tab, then select ‘Mail Shield’ and then click ‘Expert Settings’ button.

Avast-5-mail-shield

Now click ‘SSL Accounts’ to open mail account list. There you have to specify host names, protocols, port numbers and encryption type (SSL/TLS) for e-mail accounts that require encrypted connection.

Avast-mail-shield-2

Check this page for more detailed information.

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