Solve Micromax MMX353G USB Modem Connecting Issue in Windows 8

Recently, I have switched to Windows 8. Most devices and apps I had on Windows7 works well in Windows8, but I am unable to connect my Micromax MMX353G USB dongle to Windows 8. I can install its modem software in Windows 8, but the device software will not detect the USB dongle and displays “No device” even though the USB dongle is plugged in. After a few research, I solved this issue. Here is how it is.


How to Connect Micromax MMX353G USB Modem in Windows 8

First, close the Micromax USB manger from desktop and exit the Micromax MMX353G USB dongle completely from system tray (right click and choose exit). Then, go to C – Program Files – MMX353G USB Manager – Driver.

Locate the file “InstallDriver.exe” and run it. After installing the driver, restart your computer and open “MMX 353G USB Manager” from desktop.

Open Device manager (just start typing device manger from Windows 8 start screen), and expand “Others”. Uninstall all “USB modems” listed that has a question (?) mark.

Expand Port and uninstall 1. Device Application Interface, 2. Device Diagnostic Interface and 3. Device Pipe.

Now Search for hardware changes by right clicking device manger name.

After completing the hardware changes search, exit modem Software (MMX 353G USB Manager) as well as USB dongle from system tray.


Start the MMX 353G USB Manager. The software will detect the modem and now you are ready to connect.


Kannan is a computer and Android enthusiast, a blogger by passion and a tech freak. His always ready-to-help attitude, knowledge and hard work is what drives him.



    Mar 23, 2017 at 7:54 am

    I m using window 7 and usining
    micromax 353G mordem for
    conecting internet but from few
    days when i am trying to conect
    it show error.
    Error msg is no ablable
    connection profile add one.
    I also reinstall my micromax
    mordem softwear & click on seting option, then click on connection profile but no window or nothing can be open & same problem continued.

    • prateek

      Jun 4, 2017 at 10:07 am

      the same problem is going with me too…i was using my net and suddenly it happens..if u get any answer plz reply me too

  2. yuneshwari

    Feb 3, 2017 at 6:36 pm

    I use modem mmx354 xtra 3G USB . I had problem in connection net. It display no(u) sim card. How to solve the problem please reply

  3. Debopriyo dey

    May 1, 2016 at 9:22 pm

    everytime i insert my micromax modem i need to install it otherwise it says no device found.. how to fix this problem. please help me out.

  4. Karan mijar

    Apr 22, 2016 at 12:04 am

    Don’t warry MO. Device problem So simple to solve.
    1. Unstall MMX353G
    2. Unplug
    3. Restart Pc
    4. Install Modem_installation
    5. Install showModem
    6. PC restart
    Enjoy Dost balle balle


      Sep 28, 2016 at 11:40 pm

      my dongle is getting slowed again n again and each time i disconnect n again reconnect it , it works fine for next 3 to 4 minutes and again the same problem

      kindly help me out if u can


  5. uttam bhoyar

    Jan 23, 2016 at 5:43 am

    mmx352g 3g connected in pc window xp but dial fail problem frequently pease solve the problem

  6. raj kishor

    Dec 10, 2015 at 6:34 pm

    sir ji
    mera dongle laptop par installed nahi ho rha what prolems please replay

  7. bhartendu

    Dec 1, 2015 at 8:01 pm

    sir mai apne modam se call nahi kar paa raha hu

  8. Suvendu Mukherjee

    Oct 30, 2015 at 11:04 pm

    Thank you so much. It really worked.

  9. Satya

    Oct 26, 2015 at 12:16 pm

    I have faced a problem in datacard detection, first it is detected after sometime, undetected… Again detected and Undetected again Repeatedly… How can I fix this problem….

  10. Praveen

    Sep 19, 2015 at 8:25 pm

    Hello ,

    I’m using w8.1 64Bit , mmx353g

    While installing it is showing failed & after opening error ” No Device ”

    Can any one pls suggest me , what would went wrong

  11. Nandni

    Aug 16, 2015 at 11:43 am

    How to install micromax353 modem on windows 10 as it is showing no device i tried the same method to install it as it was installed on windows 8 pllllzzzzzzzzz can u suggest any method for this

    • Abhi

      Dec 24, 2015 at 2:33 am

      just go to your C:\program files\mmx353g\drivers\win 8
      And right click and install all inf files(e.g. cmntnet.inf, cmnumdm.inf)
      And run modem application in win 8 compatiblity mode. then restart your pc.

  12. Palash rakshit

    Aug 9, 2015 at 7:06 pm

    I have micromax mmx353g modem but when i connect with my windows7 it shows no device please help me to conect

  13. seikh abdullah

    Jun 3, 2015 at 7:02 pm

    i brought a data card micromax353 modem.but sow NO(U) SIM CARD.plz help me to slove this problem

  14. amit

    Apr 25, 2015 at 5:01 pm

    I m using window 7 and usining micromax 353G mordem for conecting internet but from few days when i am trying to conect it show error.
    Error msg is no ablable connection profile add one.
    I also reinstal my micromax mordem seting but not resolve proble.
    Same error is geting plz help.
    My mordem is working in other computer.but not in my.

  15. brahmaji

    Dec 18, 2014 at 7:18 pm

    i was unable to connect to internet when i am trying to dial failed please try again and even calling is also not done i am using windows8.1 64bit plz plz help me to slove this problem

  16. Ananya padhi

    Nov 14, 2014 at 11:53 am

    I want to connect my micromax mmx353g dongle to micromax funbook p280
    But everytime when i plug dongle to funbook it says “removed usb storage”

    I dont know how to use it
    Any extra software or driver is needed or not
    Kindly help me ASAP….:-)
    Plz plz plz……

    • Kannan

      Nov 15, 2014 at 12:30 pm

      Does your Funbook P280 supports mmx353g dongle?

  17. deba

    Nov 2, 2014 at 9:51 am

    Using winxp
    Mmx 353 g micrmx showing no service
    I have checks the above soln….but no result plz help

  18. gaurav saini

    Jun 11, 2014 at 11:41 am

    its really simple and easy to use

  19. vijaybabu

    Jun 8, 2014 at 9:41 am

    Hi,i want to connect my micromax 353g model to aakash ubslate 7ci tablet.i need ur help pls urgent

  20. sandeep yadav

    Apr 24, 2014 at 7:52 am

    thanxxx it is very useful for me I solve my problem thank u

  21. Kanishk Gupta

    Apr 19, 2014 at 1:21 pm

    An easier way is to install the modem then go to networks and dial up the connection say BSNL. You will be connected. Or you can just buy a dongle that supports windows 8.

  22. U S Manjhi

    Dec 22, 2013 at 6:23 pm

    Usb dongle not installing on my desktop.when try to install computer desktop operating system is window xp sp2.please help how to solve the mm353 3g usb modem.

  23. Venkat

    Oct 20, 2013 at 11:34 am

    I bought Micromax 353G data card. and I am trying to use Aircel 3G SIM to my laptop. when I open Micromax applicaiton – it shows ‘No Device’ my laptop having Windows 7. anybody please help me.

  24. sanjay negi

    Aug 14, 2013 at 1:15 pm

    i am using Windows7, in MMX353G folder.. inside driver folder,installDriver.exe file is not available… Now what to do??

  25. Bk

    Jul 11, 2013 at 7:23 pm

    Yes it worked, Thankyou. It isn’t showing no device now. But it could not connect to internet. It displays dial failed. I am using airtel prepaid sim. please give a solution soon.

  26. Pasupathi

    Jun 18, 2013 at 10:00 am

    Thanks.. Its working fine

  27. Nikhil Bhattad

    Apr 23, 2013 at 11:29 am

    the trick is not working..
    please help me by giving some another trick
    I m running windows 8 pro 32bit

    • Kannan

      Apr 23, 2013 at 12:44 pm

      The trick worked for me perfectly on my Win 8(32bit). Check your MMX353G USB dongle or try once again.

  28. binit

    Apr 21, 2013 at 9:57 pm

    thanks it worked

  29. rohit

    Apr 21, 2013 at 8:59 pm

    thanks it work for me also thank thank very very much

  30. Akash Shekhar

    Feb 24, 2013 at 11:55 am

    Thanks bro, it really worked for me. I am using Windows 8 Pro 32-bit version. But I didn’t need to restart the PC, the device was detected automatically after installing the drivers. 🙂

  31. mohan

    Feb 8, 2013 at 6:45 pm

    i can not install drivers .dont know what the problem is??plz help

  32. Ramanjan

    Feb 4, 2013 at 5:35 pm

    nice information ,this work for me (win 8 operating system)

  33. bill gates

    Jan 27, 2013 at 8:33 am

    it work for me but when i disconnect it doesn,t show no device instead show the

  34. Rohit

    Jan 23, 2013 at 4:57 pm

    Thank you so much to help my problem… It is really work now.. 🙂

  35. Dr.Sunil

    Jan 22, 2013 at 10:58 am

    plz upload the link to the latest version of micromax usb manager. i havent found it anywhere else yet..

  36. YASH

    Jan 7, 2013 at 5:10 pm

    really THANK you……………I m furious bt wid the help of this info. i got everything……………DHANYVAAD

  37. Dinesh

    Dec 31, 2012 at 7:38 am

    I have also tried by uninstalling all “USB modems” listed that has a question (?) mark but it get appeared again when i “Search for hardware changes” in windows 8. Any suggestions please?

  38. Pingback: Connect Micromax MMX353G USB Modem in Windows 8 (How to)

    • shyam

      Dec 28, 2012 at 10:42 am

      thnxxxxxxx it worked…….it also works for mmx 310…..

  39. Danish

    Nov 25, 2012 at 5:41 am

    thanks…..its very useful and worked for me…thnks again!!

  40. saurav

    Nov 21, 2012 at 2:52 pm

    i couldn’t instal my mmx353G 3G dongle in windows 8.the above solution does not solve my problem……can u plz suggest me the another way to solve…..

    • Kannan

      Nov 22, 2012 at 4:05 am

      Download the latest driver software for your MMX35 3G (I think now it is version 5.7)and install it. Read the instructions given in the post twice before applying anything.

      For further assistance, give details about your installation errors.

      • priya

        Oct 9, 2013 at 7:01 pm

        hey my win 8.1 pro,,mmx usb version 5.538 is nt wrking no device shwn..driver install fail..wat to do

      • Aman

        Jun 19, 2014 at 2:32 pm

        hey, i have tried every thing, but my modem is not working.
        actually i can not find the file named “installdrivers.exe”.
        what should i do???
        plz help me……..

  41. ArunS

    Nov 17, 2012 at 3:28 pm

    Nice information. Actually I was looking for a solution. This worked for me. Thanks.

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