Solve Micromax MMX353G USB Modem Connecting Issue in Windows 8

Recently, I have switched to Windows 8. Most devices and apps I had on Windows7 works well in Windows8, but I am unable to connect my Micromax MMX353G USB dongle to Windows 8. I can install its modem software in Windows 8, but the device software will not detect the USB dongle and displays “No device” even though the USB dongle is plugged in. After a few research, I solved this issue. Here is how it is.

Micromax-353G-USB-Manager

How to Connect Micromax MMX353G USB Modem in Windows 8

First, close the Micromax USB manger from desktop and exit the Micromax MMX353G USB dongle completely from system tray (right click and choose exit). Then, go to C – Program Files – MMX353G USB Manager – Driver.

Locate the file “InstallDriver.exe” and run it. After installing the driver, restart your computer and open “MMX 353G USB Manager” from desktop.

Open Device manager (just start typing device manger from Windows 8 start screen), and expand “Others”. Uninstall all “USB modems” listed that has a question (?) mark.

OR
Expand Port and uninstall 1. Device Application Interface, 2. Device Diagnostic Interface and 3. Device Pipe.

Windows-8-Device-Manager
Now Search for hardware changes by right clicking device manger name.

After completing the hardware changes search, exit modem Software (MMX 353G USB Manager) as well as USB dongle from system tray.

Micromax-353G-USB-dongle-connected

Start the MMX 353G USB Manager. The software will detect the modem and now you are ready to connect.

 

Kannan is a computer and Android enthusiast, a blogger by passion and a tech freak. His always ready-to-help attitude, knowledge and hard work is what drives him.

29 Comments

  1. ArunS

    Nov 17, 2012 at 3:28 pm

    Nice information. Actually I was looking for a solution. This worked for me. Thanks.

  2. saurav

    Nov 21, 2012 at 2:52 pm

    i couldn’t instal my mmx353G 3G dongle in windows 8.the above solution does not solve my problem……can u plz suggest me the another way to solve…..

    • Kannan

      Nov 22, 2012 at 4:05 am

      Download the latest driver software for your MMX35 3G (I think now it is version 5.7)and install it. Read the instructions given in the post twice before applying anything.

      For further assistance, give details about your installation errors.

      • priya

        Oct 9, 2013 at 7:01 pm

        hey my win 8.1 pro,,mmx usb version 5.538 is nt wrking no device shwn..driver install fail..wat to do

      • Aman

        Jun 19, 2014 at 2:32 pm

        hey, i have tried every thing, but my modem is not working.
        actually i can not find the file named “installdrivers.exe”.
        what should i do???
        plz help me……..

  3. Danish

    Nov 25, 2012 at 5:41 am

    thanks…..its very useful and worked for me…thnks again!!

  4. Pingback: Connect Micromax MMX353G USB Modem in Windows 8 (How to)

    • shyam

      Dec 28, 2012 at 10:42 am

      thnxxxxxxx it worked…….it also works for mmx 310…..

  5. Dinesh

    Dec 31, 2012 at 7:38 am

    I have also tried by uninstalling all “USB modems” listed that has a question (?) mark but it get appeared again when i “Search for hardware changes” in windows 8. Any suggestions please?

  6. YASH

    Jan 7, 2013 at 5:10 pm

    really THANK you……………I m furious bt wid the help of this info. i got everything……………DHANYVAAD

  7. Dr.Sunil

    Jan 22, 2013 at 10:58 am

    plz upload the link to the latest version of micromax usb manager. i havent found it anywhere else yet..

  8. Rohit

    Jan 23, 2013 at 4:57 pm

    Thank you so much to help my problem… It is really work now.. :)

  9. bill gates

    Jan 27, 2013 at 8:33 am

    it work for me but when i disconnect it doesn,t show no device instead show the

  10. Ramanjan

    Feb 4, 2013 at 5:35 pm

    nice information ,this work for me (win 8 operating system)

  11. mohan

    Feb 8, 2013 at 6:45 pm

    i can not install drivers .dont know what the problem is??plz help

  12. Akash Shekhar

    Feb 24, 2013 at 11:55 am

    Thanks bro, it really worked for me. I am using Windows 8 Pro 32-bit version. But I didn’t need to restart the PC, the device was detected automatically after installing the drivers. :)

  13. rohit

    Apr 21, 2013 at 8:59 pm

    thanks it work for me also thank thank very very much

  14. binit

    Apr 21, 2013 at 9:57 pm

    thanks it worked

  15. Nikhil Bhattad

    Apr 23, 2013 at 11:29 am

    the trick is not working..
    please help me by giving some another trick
    I m running windows 8 pro 32bit

    • Kannan

      Apr 23, 2013 at 12:44 pm

      The trick worked for me perfectly on my Win 8(32bit). Check your MMX353G USB dongle or try once again.

  16. Pasupathi

    Jun 18, 2013 at 10:00 am

    Thanks.. Its working fine

  17. Bk

    Jul 11, 2013 at 7:23 pm

    Yes it worked, Thankyou. It isn’t showing no device now. But it could not connect to internet. It displays dial failed. I am using airtel prepaid sim. please give a solution soon.

  18. sanjay negi

    Aug 14, 2013 at 1:15 pm

    i am using Windows7, in MMX353G folder.. inside driver folder,installDriver.exe file is not available… Now what to do??

  19. Venkat

    Oct 20, 2013 at 11:34 am

    I bought Micromax 353G data card. and I am trying to use Aircel 3G SIM to my laptop. when I open Micromax applicaiton – it shows ‘No Device’ my laptop having Windows 7. anybody please help me.

  20. U S Manjhi

    Dec 22, 2013 at 6:23 pm

    Usb dongle not installing on my desktop.when try to install computer hang.my desktop operating system is window xp sp2.please help how to solve the mm353 3g usb modem.
    usmanjhi

  21. Kanishk Gupta

    Apr 19, 2014 at 1:21 pm

    An easier way is to install the modem then go to networks and dial up the connection say BSNL. You will be connected. Or you can just buy a dongle that supports windows 8.

  22. sandeep yadav

    Apr 24, 2014 at 7:52 am

    thanxxx it is very useful for me I solve my problem thank u

  23. vijaybabu

    Jun 8, 2014 at 9:41 am

    Hi,i want to connect my micromax 353g model to aakash ubslate 7ci tablet.i need ur help pls urgent

  24. gaurav saini

    Jun 11, 2014 at 11:41 am

    its really simple and easy to use

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