Distorted Font and Hanging Issue in Office 2013, How to Fix it

Among dozens of new features and changes, support for GPU hardware acceleration is a remarkable feature of Microsoft’s new Office 2013. Hardware Acceleration improves program performance by utilizing computer’s graphics card (GPU) rather than relying on the process alone. However, sometimes it will cause for hanging and distorted font issue in Office 2013, especially on older computers. Here is how to disable GPU hardware acceleration in Office 2013 to fix this issue.

Hardware acceleration isn’t a new thing. Almost all modern browsers now have hardware acceleration. If enabled this feature, the browser will transfer CPU intensive tasks such as video, games, etc.to GPU (graphics processor) to make everything smooth.

In Office 2013, hardware acceleration is enabled by default. So, here is how to disable hardware acceleration in Office 2013 to fix blurred font and program hanging issue.

– Open an Office 2013 program, for example Word 2013. From the start screen click on “blank document” option.

– Now click “File” menu and then click on “Options” from the left-sidebar of the program window.


– Now, click on “Advanced” option and scroll down. Under “Display” section, locate the two options
Disable hardware graphics acceleration” and “Use subpixel positioning to smooth fonts on screen”.

– Check the checkbox against “Disable hardware graphics acceleration” and click OK to save the settings. Restart Office and it should fix the problem.


If the problem still persist, try to disable “Use subpixel positioning to smooth fonts on screen” option, click OK to save the settings and restart the program. It should fix your problems.[via]

Kannan is a computer and Android enthusiast, a blogger by passion and a tech freak. His always ready-to-help attitude, knowledge and hard work is what drives him.


  1. TechGuy344

    Apr 6, 2013 at 10:48 am

    Turns out it was a setting in the visual effects of Windows for me. Here are the steps

    1. Right click my computer
    2. Go to properties
    3. Click on advanced system settings
    4. Under performance click on settings
    5. Click adjust for best performance.

    This took care of my problem.

  2. dee

    Jan 24, 2013 at 7:00 am

    Worked perfectly.. thanks!!

  3. Deep

    Oct 27, 2012 at 9:32 pm

    Fonts are still distorted…

  4. Rob K

    Sep 28, 2012 at 8:46 am

    This worked like charm. Thanks man

  5. Jim B

    Sep 20, 2012 at 1:22 pm

    Had distorted black bars all over the screen, this settings change fixed it like a champ, thanks

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